E-statement is short for electronic statement. Instead of having printed materials mailed to you, you get notified by e-mail every month or quarter when your statement is ready for you to view online
All members who enroll in our Online Banking automatically have access to the most recent eighteen (18) months of statements.
How does it work?
Current statements are printed on paper and mailed to you. They can take up to 7-10 days to be delivered. e-Statements will be processed the same way; but, instead of printing them on paper, the previous eighteen (18) months of statements will be instantly available online. You will receive your statement much earlier, too.
If you are already enrolled in Online Banking, you do not have to do anything. As long as we have a current email address for you on file, you will automatically receive notifications that your e-statement is available. If you are not currently enrolled in Allegent’s Online Banking service, ENROLL NOW for FREE instant access to your accounts by clicking on the button below.
We will notify you via e-mail that your e-statements are ready as long as you have not opted out of the notification. You can then sign in to Online Banking to view your e-statements in the e-Documents section of your Online Banking page. E-statements look exactly like the printed statements that you are used to, and you can print them from your personal computer at your convenience.
Ready to go paperless?
If you would like to stop receiving paper statements entirely, all you need to do is LOG IN to Online Banking and click the button at the bottom that says “Go Paperless eStatements.” Switch the “Services” from “USMail” to “Electronic” and click “Continue.”
If you have any questions, you can always call our Member Services Representatives at 800-245-5105 or 412-642-2875.
*Please be advised of the following additional information related to e-statements: You have the right to receive your current or past statements in paper form in addition to electronic. You may receive a hard copy statement by requesting one in person at our branch office, or by contacting the Credit Union at 412-642-2875. Please be advised that there may be a charge for requesting copies of your statements, per our Rate & Fee Schedule.
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