Enable Popups to Launch Bill Pay | Allegent Community Federal Credit Union
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Enable Popups to Launch Bill Pay

If you are having trouble launching Bill Pay make, sure you have pop-ups enabled.

Select your browser to get started.

Internet Explorer browser icon
Firefox browser icon
Chrome browser icon
Safari browser icon
Safari browser on Apple iPhone icon
Chrome browser on Android smart phone icon
Firefox browser on Android smart phone icon

Internet Explorer

Step 1: Click the “Tools” icon. It appears as a small gear.

Step 2: Select “Internet Options” from the drop down menu.

screen shot of steps 1 and 2 with IE browser

Step 3: Select the tab labeled “Privacy.”

Step 4: Uncheck the box labeled “Turn on Pop-up Blocker.”

Step 5: Click the “OK” button.

screen shot of steps 3, 4 and 5 with IE browser

Step 6: Close all windows and attempt to log in again.


FireFox

Step 1: Click the “Menu” icon. It appears as three horizontal lines.

Step 2: Select the “Options” icon from the drop down menu.

screen capture of steps 1 and 2 using FireFox browser

Step 3: Step 3: Select the section labeled “Content” on the left hand side.

Step 4: Under “Pop-ups,” uncheck the box labeled “Block pop-up windows.”

screen capture of steps 3 and 4 using FireFox browser

Step 5: Close all windows, and attempt to log in again.


Chrome

Step 1: Click the “Menu” icon. It appears as three dots.

Step 2: Select the “Settings” option from the drop down menu.

screen capture of steps 1 and 2 using Chrome browser

Step 3: Scroll all the way down to the bottom and click “Advanced.”

screen capture of step 3 using Chrome browser

Step 4: Under the “Privacy and security sections” click the arrow next to “Content Settings.”

screen capture of step 4 using Chrome browser

Step 5: Click the arrow next to “Pop-ups.”

screen capture of step 5 using Chrome browser

Step 6: Click the toggle switch to change the setting to “allow.” The toggle should turn blue.

screen capture of step 6 using Chrome browser

Step 7: Close all windows, and attempt to log in again.


Safari

Step 1: Open the “Safari” drop down menu.

Step 2: Select the “Preferences” option from the drop down menu.

screen capture of steps 1 and 2 using Safari browser

Step 3: Select the “Security” tab.”

Step 4: Uncheck the box labeled “Block pop-up windows.”

Step 5: Click the arrow next to “Pop-ups.”

screen capture of steps 3, 4 and 5 using Safari browser

Step 6: Close all windows, and attempt to log in again.


iPhone

Before you begin, make sure you are opening www.allegentfcu.org in Safari. Do not try to use a search utility, such as Google, as it may not support all site features.

Step 1: Find and select your “Settings” icon.

Step 2: Scroll down, and select “Safari” from the Settings menu.

Step 3: Select the option labeled “Block Pop-ups” and switch it to off (the toggle should be gray/white).

Step 4: Open the “Block Cookies” menu, and set the cookies to “Allow from Websites I Visit.”

screen capture of step 1 using Safari on iPhone

screen capture of step 2 using Safari on iPhone

screen capture of steps 3 using and 4 Safari on iPhone


Chrome on Android

Step 1: Open the app menu that appears as three dots in the upper right hand corner, and select “Settings.”

Step 2: Select “Site Settings.”

Step 3: Open the “Cookies” menu, and set Cookies to “Allow” (toggle should be to the right).

Step 4: Open the “Pop-up” menu, and set Pop-ups to “Allow” (toggle should be to the right).

screen capture of step 1 chrome on android

screen capture of step 2 chrome on android

screen capture of steps 3 and 4 chrome on android


FireFox on Android

When you attempt to access Bill Pay, you will be shown a window asking if you would like to show the Pop-up. Check the box that says “Don’t ask again for this site” and then click “Show.”

screen capture of pop-up notification for FireFox browser on Android