Audio Response Instructions
Convenient Banking from Your Own Phone
It’s Time To Set Your Own Banking Hours …
On this page, you’ll find a map to help you navigate through the Audio Response System. First, contact the credit union to be set up and then you can start using Audio Response immediately. All you need is a touch-tone phone, your account number and your four-digit authorization code.
How Do I Get Started?
- After your account is activated, have your credit union account number handy.
- To access Audio Response directly, call 412-642-2850 or 412-275-0233. Once in the main menu, choose option 1 for account information and services, and follow the automated instructions. To speak with a credit union representative directly, call 412-642-2875.
Important Information
- Audio Response will repeat your transaction so you can confirm or cancel at any time.
- Funds cannot be transferred to an unrelated account.
- Checks cannot be made payable or mailed to a different address than what is noted on your account.
- All Audio Response transactions are posted immediately. Checks for withdrawals requested after 4p.m. will be mailed the next business day.
- All transactions will appear on your regular statement.
- Remember to wait for your confirmation number and record for your reference. To terminate your call, press *.
To Navigate Audio Response:
1 Access Account
1 Login
2 Pin #
MAIN MENU
1 Checking Accounts
2 Savings Accounts
3 Transfers and Withdrawals
4 Loans
5 Certificates
7 Additional Information
8 End This Session
9 Return To Previous Menu
* Repeat Options
0 Transfer to Operator
Checking Accounts
1 CHECKING MENU
Enter Suffix
Account Balance Spoken Automatically
1 Deposit Information
2 Account Activity
3 Stop Payment
8 End This Session
9 Return to Previous Menu
* Hear Your Choices Again
1 Checking Deposit Information
1 Checking Deposit Inquiry
2 Last 5 Deposits
3 ACH/Payroll Deposits
8 End This Session
9 Return to Previous Menu
* Hear Your Choices Again
2 Recent Transaction History
1 Last 5 Withdrawals
2 Last 5 Checks Cleared
3 Last 5 Transactions
4 Specific Check Cleared
5 YTD Dividends
6 Prior Year YTD Dividends
7 Electronic Transfers
8 End This Session
9 Return to Previous Menu
* Hear Your Choices Again
0 For an Operator
7 Electronic Transfers
1 POS Transactions
2 ATM Transactions
3 ACH Transactions
8 End This Session
9 Return to Previous Menu
Savings Accounts
2 SAVINGS MENU
Enter Suffix
Account Balance Spoken Automatically
1 Deposit Information
2 Account Activity
8 End This Session
9 Return to Previous Menu
* Hear Your Choices Again
1 Savings Deposit Information
1 Last 5 Deposits
2 ACH/Payroll Deposits
8 End This Session
9 Return to Previous Menu
* Hear Your Choices Again
0 For an Operator
2 Savings Account Activity
1 Last 5 Withdrawals
2 Last 5 Transactions
3 YTD Dividends
4 Prior Year YTD Dividends
5 ATM Transactions
8 End This Session
9 Return to Previous Menu
* Hear Your Choices Again
Transfers and Withdrawals
3 TRANSFERS AND WITHDRAWALS
1 Same Account Transfers
2 Cross Account Transfers
3 Withdrawal by Check
* Return to Previous Menu
0 For an Operator
8 End This Call
1 Same Account Transfers
1 Share to Share
2 Share to Loan
3 Loan to Share
6 Cross Account
8 End This Session
9 Return to Previous Menu
* Hear Your Choices Again
0 For an Operator
2 Cross Account Transfers
1 To Transfer to Another Member’s Share Account
2 To Transfer to Another Member’s Loan
3 To Transfer From Your Loan to Another Member’s Share Account
4 Share to Credit Card
5 Credit Card to Share
* Hear Your Choices Again
8 End This Session
9 Return to Previous Menu
0 For an Operator
3 Withdrawal By Check
1 For Withdrawal From Share Account
8 End This Session
9 Return to Previous Menu
* Hear Your Choices Again
0 For an Operator
Loans
4 LOANS
1 Loan Inquiries
2 Loan Payoff Inquiries
8 End This Session
9 Return to Previous Menu
* Hear Your Choices Again
1 Loan Inquiries
1 Loan Balance & Amount Available
2 Payment Information
3 YTD Finance Charge
4 Last 5 Transactions
5 Mortgage Loans
8 End This Session
9 Return to Previous Menu
* Hear Your Choices Again
0 For an Operator
2 Loan Payoff Inquiry
Certificates
5 CERTIFICATES
1 Balance
2 Dividend Rate And Maturity Date
3 Last Five Deposits
4 YTD Dividends
5 Prior YTD Dividends
8 End This Session
9 Return to Previous Menu
* Hear Your Choices Again
0 For an Operator
Additional Information
7 ADDITIONAL INFORMATION
1 Change Your PIN
2 Speak to a Representative
3 Access Another Account Number
8 End This Session
9 Return to Previous Menu
* Hear Your Choices Again
Allegent branch and ATM locations
Liberty Center
Main Lobby ATM
1001 Liberty Avenue
Pittsburgh, PA 15222
Franklin Park
Drive-Up ATM
2000 Corporate Drive
Wexford, PA 15090
Cranberry Township
Drive-Up ATM
1646 Haine School Road
Cranberry Township, PA 16066
Penn Hills
ATM
539 Rodi Road
Penn Hills, PA 15235
South Side
ATM
53 South 10th Street
Pittsburgh, PA 15203
Liberty Center
Main Lobby ATM
1001 Liberty Avenue
Pittsburgh, PA 15222
Franklin Park
Drive-Up ATM
2000 Corporate Drive
Wexford, PA 15090
Cranberry Township
Drive-Up ATM
1646 Haine School Road
Cranberry Township, PA 16066
Penn Hills
ATM
539 Rodi Road
Penn Hills, PA 15235
South Side
ATM
53 South 10th Street
Pittsburgh, PA 15203
For added convenience, our members also have access to any PNC Bank® ATM – surcharge free!*
That gives you access to more than 800 ATMs in the PA region and more than 9,000 nationwide.
*Transactions using Allegent ATMs and any of the more than 9,000 PNC Bank® ATMs are surcharge-free. The Credit Union will assess a $3.00 fee for each transaction conducted at any non-PNC Bank® ATM effective 9/1/2021.
Make a Payment
Resources
Newsroom
Main Office
- 412-642-2875
Routing Number
- 243083240
